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Delivery & Policies

Freight Rates Explained

Australia Wide Shipping

Your Freight Charge has been calculated on a 25kg Standard size parcel to your postcode. If your order exceeds this you maybe contacted to arrange additional payment.

Freight is Calculated on Product Size (Dimensions of the Box/Product) or Total Weight of the Product and Destination. We use several Major Freight/Courier Companies and Australia Post and choose the most economical way to ship your goods.

It is currently impossible for us to calculate an exact shipping rate for each individual item as our product ranges from a small rubber stopper for a safety step to a Nylex 15'000 litre Chemical Tank.

If you have any concerns regarding your potential shipping cost please contact our office (02)9457-2700 or email info@rjcox.com.au If you are unhappy with the freight charge you are welcome to arrange your own shipping.

Sydney Metro Delivery (AUD $20.00+GST)

Your Item Will be Shipped by Registered/Express Post, Courier or Delivery by our Truck.

 

Pick Up From Mount Kuring-Gai NSW 2080 (AUD $0.00)

We allow pick up from our Warehouse at Unit 8, 2 Marina Close, Mount Kuring-Gai NSW 2080 (Entrance of Hamley Road).

Shop Policies

Returns

Our restocking fee is 30% and the goods are to be returned on the customers freight account. A refund or credit less the restocking fee will be processed within 7 Days of the item being returned.

Warranty

All products are covered by a 12 Month Warranty, Excluding Misuse and Abuse. It is the customers responsibility to return the item to R.J. Cox Engineering for assessment. The item will be assessed by our team and repaired or replaced accordingly.

Assembly & Installation

All items are supplied in a knock down form and require assembly when necessary. Assembly or Installation has not been allowed for unless shown separately on quote or invoice.  

Talk to a friendly team member02 9457 2700Contact Us

Would you like to know more?

If you'd like more information or if you have any enquiries about the , please call +612 9457-2700 or fill in this form and we'll contact you.



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